Please refer to our Shipping & Returns Policy for complete terms.
My Order
You can place an order directly through our website or by contacting us via whatsapp / phone / email. For custom pieces, please reach out to discuss your requirements.
Ready-made items: Typically delivered within 4-10 business days.
Custom orders: Delivery timelines vary but usually take 4-6 weeks, depending on the complexity of the design.
Yes, we ship internationally. Shipping costs and delivery timelines will vary based on your location. Reach out to us on whatsapp for further details.
Yes, once your order is shipped, you will receive a tracking number via email or SMS.
You can track your order through the confirmation email or SMS we sent at the time of purchase. If you need assistance, contact us with your order number.
You can reach our customer support team via:
Email: contact@beunco.com
Phone: +91 7069631776 or +91 8320775676
Whatsapp: +91 8320775676
Exchange/Return
Please refer to our Shipping & Returns Policy for complete terms.
If your order arrives damaged (we hope it won’t!), please email us at sales@beunco.com within 24 hours of delivery. Just include your Order ID and a few clear photos of the item and its packaging. We’ll review your case and arrange a replacement, repair, or another solution — as outlined in our Shipping & Returns Policy. We’re always here to help and want you to love what you receive!
Customization
Yes, we offer customization for most of our decor items. You can share your design preferences, dimensions, and material requirements. Additional charges may apply depending on the complexity of the customization.
Payments
We accept all major credit/debit cards, UPI payments, and bank transfers. For custom orders, an advance payment may be required.
Care
Each product comes with care instructions. For general maintenance:
– Use a soft, dry cloth for cleaning.
– Avoid exposure to direct sunlight and moisture.
– Follow specific care guidelines for materials like wood, glass, and brass as mentioned with product detail.
